General Terms

1Eligibility to Use Our Services

Use of WatermaxPet’s devices and services requires compliance with applicable laws and confirmation that you meet minimum age requirements as stipulated by Canadian law.

Users must be at least 18 years old or have parental consent to create an account and use WatermaxPet products and services.

All usage must comply with Canadian laws, including those governing digital devices and pet care products.

Our services are offered to residents within Canada. Users outside this jurisdiction should ensure local legal compliance before using our devices.

2Account Registration and Security

To access personalized features, you may need to register an account with accurate information that is kept up-to-date.

You are responsible for maintaining truthful and accurate account details to ensure proper service.

Protect your account credentials and notify us immediately of any unauthorized access or security breaches.

Accounts are non-transferable and intended solely for individual use associated with the registered user.

Promptly inform WatermaxPet if you suspect your account has been compromised to help mitigate risks.

WatermaxPet reserves the right to suspend or discontinue accounts violating terms or engaging in harmful behavior.

3Service Description

WatermaxPet provides innovative smart water dispensers and feeders to improve pet care with real-time monitoring and controlled feeding schedules.

We may enhance or modify our devices and services without prior notice to improve user experience, provided essential functionality is maintained.

Though we strive for continuous service, occasional interruptions may occur due to maintenance or technical issues.

4User Conduct Rules

Users agree to abide by behavioral standards ensuring safety, respect, and lawful activity while using WatermaxPet services.

• Do not misuse or tamper with smart devices beyond intended purposes.
• Respect the privacy and data of other users; no unauthorized data collection.
• Avoid posting harmful, hateful, or illegal content within any user-generated platforms.
• Use devices in accordance with local animal care guidelines and manufacturer instructions.
• Report any suspicious or fraudulent activity to WatermaxPet promptly.
• No commercial exploitation of user content without express permission.
• Comply with all applicable Canadian laws and regulations.

5User-Generated Content

When sharing content through WatermaxPet platforms, users retain ownership but grant us licenses to display and promote such content.

Users maintain the rights to their original content submitted or generated via WatermaxPet services.

By submitting content, you grant WatermaxPet a non-exclusive license to use it for promotional and operational purposes.

Content is your responsibility, and you must ensure it does not infringe third-party rights or contain prohibited material.

WatermaxPet may remove content violating terms or applicable laws without notice.

6Intellectual Property

Intellectual Property rights related to WatermaxPet’s technology, designs, and content are owned or licensed by WatermaxPet and protected under Canadian law.

• No copying or replication of WatermaxPet’s software or hardware designs without authorization.
• You may not use WatermaxPet activity or logos without prior written consent.
• Unauthorized reverse engineering or modification of devices is prohibited.

7Paid Services Terms

Some WatermaxPet products and services require payment for access, including premium features in smart feeding and hydration devices.

All pricing information is transparent and provided prior to purchase, reflecting current Canadian taxes and fees.

Payments are securely processed via accepted methods, with billing aligned to subscription or one-time purchase terms.

Subscription services renew automatically unless canceled in accordance with the cancellation policy.

Refunds are considered on a case-by-case basis and do not apply to all purchases, following relevant consumer protections.

You may cancel paid services at any time for future billing cycles; no refunds for current period charges typically apply.

All charges are subject to applicable Canadian taxes, which are clearly itemized during purchase.

WatermaxPet may adjust prices with notification provided before billing cycles to keep users informed.

Failure to pay may result in suspension or termination of paid service access until resolved.

8Disclaimer

WatermaxPet provides products 'as is' and does not assume responsibility for misuse or damages incurred from device operation outside intended parameters.

9Limitation of Liability

Liability is limited to the extent permitted by law; WatermaxPet is not liable for indirect damages or loss of data related to service use.

10Third-Party Services

We may integrate third-party features or services; WatermaxPet is not responsible for their performance or privacy practices.

11Termination of Service

Your access to services may be terminated for breaches of these terms or other valid reasons, with potential loss of account and data.

Termination results in discontinuation of access and may include removal of user content stored on WatermaxPet platforms.

12Privacy Commitment

Your privacy is integral to WatermaxPet. We handle data in accordance with our privacy policy and Canadian privacy legislation.

13Communications

Communications may include service updates, offers, and other relevant information, sent via email or device notifications.

14Changes to Terms

We reserve the right to update these terms, with notice provided through our website or direct communication to users.

15Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

16Dispute Resolution

Disputes arising will be addressed through negotiation or mediation prior to pursuing formal legal action within Canadian courts.